Once you are registered for online claiming, you will need to update your password after 90 days. The Aged Care Online Claiming website will automatically generate a reset reminder for you. Also, if you do not log on to the website for more than 90 days your password will be deactivated. If this occurs you will need to contact 1800 195 206 option 2**.
In the November edition of eNews we advised that Medicare will be extending online access to additional aged care providers to view Aged Care Client Record (ACCR) data on the secure Aged Care Online Claiming (ACOC) website.
The additional aged care providers are:
Extended Aged Care at Home providers
Extended Aged Care at Home Dementia providers
Transition Care providers
Multi Purpose services
Commonwealth Respite and Carelink Centres.
To be able to use the ACOC website, you will need to complete an authorisation form and forward to Medicare to register your service as an ACOC user. The relevant form will be available on the Medicare website in early 2012.
For more information click here to read our Frequently Asked Questions.
Q: A staff member who is a registered user of Aged Care Online Claiming recently left my organisation. Do I need to inform the Department of Human Services?
A: Yes. When a staff member leaves your organisation you need to notify the Department of Human Services so we can remove their access to the Aged Care Online Claiming website. To notify us, send an email to ac.online.support@humanservices.gov.au.
I would like to take this opportunity to wish readers, their families and friends a safe and happy festive season and a happy new year. Our team looks forward to bringing you more editions of eNews in 2012.
